Radio communications solutions can be a significant investment. Tait offers a comprehensive range of support services, to ensure you can gain the maximum benefit from your system.

Range of Support Services

Through our worldwide network of Tait support centres and qualified partners, we offer support services including:

  • Supply of replacement equipment
  • Repair services
  • Emergency on-site support
  • 24-hour telephone support
  • Full remote system monitoring.

Tait can offer you guaranteed response and repair times for both network and subscriber equipment, depending on the performance you require from your communications system.

Support Contracts

Tait's exclusive and customised support contracts can be tailored to meet your specific needs.

We can either work with you directly or via your local support services provider to ensure you have the peace of mind that if something goes wrong, you will get a fast, efficient response.

Online Support

Tait offers a range of customer support and technical resource material for our products, including user documentation, service documentation and programming software.

The range of content and tools available through our Technical Resources website depends on your login access level. Contact Tait Technical Support for more information about logins and access levels.

Support Links

User Documentation

Go to the Technical Resources website for user documentation such as user and installation guides.

Partner Support Resources

Log in to the Technical Resources website for access to technical documentation, product manuals and software.

Customer Enquiries

Use the Customer Service form for general enquiries.

Support Issues

Log in to Product Issue Tracking (Focus) to enter a support issue and track its progress.

Tait Services Brochure

English - PDF, A4 format, 266KB

Download the Services brochure to find out how Tait can maximise your radio solution.